Make sure the user has a valid and correct PKI certificate. The PKI certificate is wrong, invalid, expired or revoked. To grant access to the station, include the station IP address in the accessible network area list. The user is not allowed to access the station. Make sure the correct user credentials were used or that the administrator can reset the user’s password. The user name and/or password are incorrect. If an authentication failure occurs, the administrator can refer to the Vault log (either the Console log or the ITAlog) for a detailed error description. ITATS004E Authentication failure for User In addition, User names and passwords are case sensitive so check the Caps Lock button. ITATS003E User or Group has not been defined.Ĭheck that the User name is spelled correctly. ITATS001E User Name has not been specified.
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